SuperAwesome Privacy Policy Highlights

WHAT INFORMATION MAY BE COLLECTED

WHY IT’S COLLECTED

CONTACT US

For more detailed information about our privacy practices, please continue reading below.

The SuperAwesome Website Privacy Policy

The SuperAwesome website privacy policy (“Site Privacy Policy”) only applies to www.superawesome.tv (“Site”), and not to any third party websites or mobile applications to which we may link. Additionally, it does not apply to any advanced services we provide, such as our advertising platform, AwesomeAds. If you are looking for the Privacy Policy that governs how we serve advertising through AwesomeAds please consult our Platform Privacy Policy.

By using this Site, you accept this Site Privacy Policy and our Terms of Use . If you do not accept this Site Privacy Policy, please do not use our Site.

This Site Privacy Policy and the certification seal shown on our Site confirm that SuperAwesome is a valid licensee, and participating member, of the Entertainment Software Rating Board’s Privacy Certified Program (“ESRB Privacy Certified”). ESRB Privacy Certified is designed to ensure that our information collection, use and disclosure practices are responsible and appropriate. To protect your privacy, we have voluntarily undertaken this privacy initiative, and our Site where this Site Privacy Policy is posted has been reviewed and certified by ESRB Privacy Certified to meet established online information collection, use and disclosure practices. As a licensee of this privacy program, we are subject to frequent audits of our Site and other enforcement and accountability mechanisms administered independently by ESRB Privacy Certified.

TABLE OF CONTENTS

1- What is being collected and used on the Site?
2- Why are we collecting personal information on the Site?
3- How we protect and retain your information
4- Sharing your personal information
5- Cookies and tracking technologies
6- Right to access, review and/or modify personal information
7- Contacting us
8- Changes to this Site Privacy Policy

1. What is being collected and used on the Site?

Personal information
Personal information is information that can be used to identify and contact you (such as a full name or email address). We collect personal information from users in a variety of ways, including, but not limited to, when they visit the Site, register on the Site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Depending on the activity, you may be asked for, as appropriate, name, email address, phone number, website, and work details.We will collect the above personal information from users only if they voluntarily submit such information to us. Users can always refuse to provide personal information, however this may prevent them from engaging in certain Site-related activities.The Site is not intended for children under 13 and we do not knowingly solicit or collect personal information from children under 13 through the Site. If you believe that we may have unintentionally collected personal information from a child under 13, please contact us using the information provided at the end of this Site Privacy Policy.Certain technical information in the form of a unique identifier, such as an Internet Protocol (IP) address is also considered personal information. An IP address is often associated with the portal through which you enter the Internet, like your Internet Service Provider (ISP), your company or your university. Your IP address is collected by our service providers in order to provide us with analytical data (as later explained). We cannot directly view or use your IP address in these instances.Unless we receive your consent to do otherwise, we will only use the personal information collected for the purpose(s) which it was originally collected.

Non-personal information
We collect non-personal information about Site visitors whenever they interact with our Site. Non-personal information may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system, the Internet Service Providers utilized, user agent and other similar information.

Disclosure for job applicants
We allow for the online submission of resumes. Please be advised that information contained in a job applicant’s resume is not subject to the terms of any other section of this Site Privacy Policy. The information obtained in these instances will only be used for the purpose of accepting and evaluating your submission for a job, contacting you, your previous employers and your references.

Back to top

2. Why are we collecting personal information on the Site?

To provide service
Information you provide and that we collect will ensure that we can provide our service correctly and efficiently.

To improve customer service
Information you provide and that we collect helps us respond to your customer service requests and support needs more efficiently and for our internal operations.

To personalize user experience
We use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.

To improve our Site
We may use feedback you provide to improve our products and services and for our internal operations.

To send periodic emails with your consent
Information you provide and that we collect helps us respond to your customer service requests and support needs more efficiently and for our internal operations.

To improve customer service
We may use your email address to respond to enquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, notifications, information about additional services we, or our partners, may want to offer, etc. If at any time you would like to unsubscribe from receiving these emails, you will find instructions at the bottom of each email or you may contact us (see “Contacting us” section).

To encourage engagement with our blog
We collect your name and email address whenever you leave a comment on one of our blog posts. Your full name and any information you post or disclose will become public information and is available to other users of the Site and to the general public. Your email address will not be posted publicly. However, if you opt in, your email address is used to send you emails about new comments on any blog post threads you have decided to follow. If at any time you would like to unsubscribe from receiving these emails, you will find instructions at the bottom of each email or you may contact us (see “Contacting us” section).

Back to top

3. How we protect and retain your information

We adopt and implement appropriate and industry-standard security practices regarding the collection, storage and processing practices of your data, including using SSL-secured communication channels, firewall-protected servers and 128-bit encryption for personal information provided via the Site. We also take necessary security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our servers.

We have also put in place manual safeguards such as limited employee access and confidentiality agreements.

Despite our best efforts, no security measure is ever perfect or impenetrable. In the event that we experience a data breach involving unencrypted personal information, we will notify users by email and/or by posting notice on the affected Site.

We will retain your personal information in this secure manner for as long as your account is active or as needed to provide you the services. Please also note that our blog posts, some of which include comments from website visitors, may be retained for up to 2 years. After this period, we will remove the public-facing blog post and associated comments. Should you wish to have your comments removed from public view before then, please refer to the section of this Site Privacy Policy which explains your right to access, review and/or modify personal information.

In addition, we will retain your information and use your information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

Back to top

4. Sharing your personal information

We do not sell, trade, or rent personal information to others. We may share generic aggregated demographic or non-personal information not linked to any personal information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as gathering statistical data and sending out surveys. We share your information with these third parties for those limited purposes provided that you have given us your permission.

Social sharing
You can engage with our content on or through third-party social networking sites, such as Facebook and Twitter (or third-party social media plug-ins and applications). When you engage with our content on or through third-party social networking sites, plug-ins and applications, you may allow us to have access to certain information from your social media profile (e.g., name, email address, photo, gender, birthday, location, your list of friends, people you follow and/or who follow you, the posts or the ‘likes’ you make) to deliver the content or as part of the operation of the application. We may also obtain non-personally identifiable information (e.g., content viewed, game performance, high scores, and information about advertisements within the content you have been shown or may have clicked on) from your interaction with our content.

When you provide information from your social media account, it can help enable us to do things like (1) give you exclusive content, (2) personalize your online experience with us within and outside our Site (and/or applications), and (3) contact you through the social networking sites or directly by sending you the latest news, special offerings, and rewards. By doing so, you consent to the use of this information in accordance with our Site Privacy Policy. When you provide personal information to us through an application, on our Site, or on social networking sites, it may be publicly viewed by other members of these sites and we cannot prevent further use of the information by third parties.

Through some social networking sites’ privacy settings, you can control what data you share. For more information about how social networking sites handle your personal information, please refer to their privacy policies and terms of use.

Law enforcement requests
We may disclose your personal information (a) in the good faith belief that we are required to do so by law; (b) if doing so is reasonably necessary to comply with legal process; (c) to respond to any claims; (d) to enforce the terms and conditions of our Site; or (e) to protect the rights, property, or personal safety of SuperAwesome, its users or the public.

Back to top

5. Cookies and tracking technologies

We use cookies and tracking technologies to collect information about our Site visitors. Cookies are small text files that a website sends to your computer while you are viewing the website. We and other companies across the Internet use cookies for a variety of purposes. Cookies are useful because they allow us to recognize a user’s device,  make our Site work better and enable us to keep improving it.  We do not use cookies for profiling, fingerprinting or targeting advertising to you. The cookies we use are:

Name
Duration
Provider
Description
_ga
2 years
Google Analytics
Used to distinguish users
_gid
24 hours
Google Analytics
Used to understand user session activity journey.
_gat
1 minute
Google Analytics
Used to throttle requests to Google Analytics.
_hj*
1 year
Hotjar
Used to analyze visitor behaviour patterns.
__cfduid
1 year
Cloudflare
Used to identify trusted web traffic.

You can choose to have your computer warn you each time a cookie is sent, or you can choose to turn off all cookies. You can do this through your browser (e.g. Internet Explorer, Firefox) settings. If you turn cookies off, you may not have access to many features that make your web experience smoother and parts of our Site may not function properly.

SuperAwesome, like many other website operators, uses analytics for the purpose of analyzing our user base and improving the performance of our Site. The third party service providers performing these services on our behalf, as well as their opt-out choices, are listed below.

Google Analytics: https://tools.google.com/dlpage/gaoptout
ScoreCard Research Beacon: https://www.scorecardresearch.com/optout.aspx?newlanguage=1

Additionally, and as aforementioned, you can engage with our content on or through third-party social media plug-ins or widgets (e.g. Facebook, Twitter, etc.). Before using their services in connection with our Site, please be sure to refer to their privacy policies and terms of use.

Do Not Track disclosure
Your browser may allow you to set a Do Not Track (DNT) signal indicating that you do not wish your online activity to be tracked. Currently, our system does not support and does not act on DNT signal headers that we may receive.

Back to top

6. Right to access, review and/or modify personal information

You have a right to request access to review and/or modify (including delete) your personal information. You may also contact us to request certain information regarding our disclosure to third parties for their direct marketing purposes. However, we do not share information with third parties for this purpose.

If you wish to exercise any of the above rights, please contact us using the information within the next section of this Site Privacy Policy.

Please again be advised that any information you post to our blogs is publicly viewable. We strongly recommend that all users avoid posting personal or sensitive information at any time. Should you wish to edit or remove this information after you have posted it, you must contact us. Removal of this information from public view does not guarantee complete or comprehensive removal, however. After your removal request has been honored, we may retain copies of the content or information you have previously posted on our servers. We are not required to remove your posted content or information if it has been rendered anonymous or if we are required by law to retain it. Additionally, we do not have control over third parties (e.g., other users) who may have copied or reposted this information.

If you have previously subscribed to our newsletter or blog posts, you may unsubscribe by clicking the “Unsubscribe” or “Subscription Options” links at the bottom of the email.

Back to top

7. Contacting us

If you have any queries, need information or require assistance, please do not hesitate to reach out to us either by sending us an email at privacy@superawesome.tv or send us a post:
Attn: Privacy
SuperAwesome Trading Ltd
40 Long Acre
London WC2E 9LG
United Kingdom
+ 44 203 668 6677

As aforementioned, SuperAwesome is a licensee of the ESRB’s Privacy Certified Program. If you believe that we have not responded to your privacy-related inquiry or your inquiry has not been satisfactorily addressed, please contact ESRB Privacy Certified at https://www.esrb.org/privacy/contact.aspx , or:

ESRB Attn: VP, Privacy Certified Program
420 Lexington Ave., Suite 2024
New York, NY 10170
Email: privacy@esrb.org

Back to top

8. Changes to this Site Privacy Policy

SuperAwesome has the discretion to update this Site Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. If the change is material, we will email you at the email address provided to let you know and provide you a choice.

Back to top

Not sure what you're looking for ?

Contact Us